Directions / Parking
The Pabst | The Riverside | Turner Hall Ballroom
PHOTO POLICY
The photo, video and recording policy varies for each show. Please be on the look out for this information in an email that will be sent to all ticket buyers prior to the show.
"What are your hours?"
-Monday through Friday, noon until 6:30pm at the Pabst and Riverside box offices, as well as 2 hours before the start of each show.
-Turner Hall Ballroom is open beginning 2 hours before the start of each performance.
"What time do the doors open for a performance?"
The building opens one hour prior to most performances. Doors into the concert hall open 30 minutes prior to most performances. Our bars open one hour prior to performances at the Pabst and Riverside and 30 minutes prior at Turner Hall Ballroom.
"I’m running late, can I still be seated?"
Latecomers will be seated when the ushers feel it appropriate.
If you have any questions or concerns during the performance, please ask the ushers.
"I lost my ticket, can I still get in?"
We can reprint tickets sold through our system at any point before and during our shows with proof of purchase (photo ID or charge card used to make the purchase).
"Are there intermissions? How long are they?"
Generally there are intermissions but this depends on the artist. We usually find out one way or the other by a few hours before the show’s scheduled start time. Please call (414) 286-3205 Mon-Fri Noon – 6:30 PM for more information.
"Are refreshments offered?"
Our bars at the Pabst & Riverside open 1 hour prior to performances. Our bars at Turner Hall Ballroom open 30 minutes prior. Drinks are sold throughout performances. And yes, you can bring your drink in with you!
"I lost my umbrella, do you have a lost and found?"
Call 414.286.3205 to check whether lost articles have been found.
"I have a disability. Do you offer assistance?"
All of our venues have entrances with enhanced accessibility. In addition, The Pabst Theater has a limited number of hearing assistance devices available for use during some performances. Call the Pabst Theater box office at 414-286-3205 to check on availability.
If you are using a wheelchair or are visually impaired, please inform the box office of your seating needs when you purchase your tickets. Elevators are available at all of our venues. To arrange for assistance upon your arrival to the theater, please contact the Box Office at 414-286-3205 at least several days prior to the performance date.
No refunds. No exchanges. We reserve the right to change the method of delivery to Will Call (pick-up at the box office) at any time after purchase. If we make this change the ticket(s) may be picked up within 2 hours of the show’s start time and a photo ID and the charge card used for the purchase will be required to claim the ticket.
Tickets may not be resold for any amount above face value. If the ticket is found to be offered for resale we may invalidate the barcode, refund the ticket price less a restocking charge, and the purchaser will forfeit all fees. The ticket may not be resold within 1500 feet of the venue.
All performances, performers, dates, and times are subject to change without notice.
Everyone, regardless of age, must have a ticket to be admitted into the venue.
Ticketholders are admitted subject to the following stipulations:
Only the venue may determine which is the valid ticket if multiple copies are found.
All venue policies and procedures are subject to change without notice.
WARNING! You are at YOUR OWN RISK with respect to the dangers incidental to the event.
Enjoy the show!
